Rights & Responsibilities

You have a right to expect a high standard of medical care from our practice and we will try at all times to provide the very best care possible within the resources available. In order to assist us in this we require that you take full responsibility to ensure that you do not abuse the service e.g. it is your responsibility to keep medical appointments and follow the medical advice given.

Access to information

Confidential data patient data will be shared within the practice health care team and with other health care professionals to whom you are referred for care. Your data may be used by clinical teams providing your care for the essential purpose of clinical audit. All individuals with access to your data have a professional and/or contractual duty of confidentiality.

GDPR & Confidentiality

We would like to inform you that we have updated our Privacy Policy in line with the General Data Protection Regulation – GDPR, a data protection law that came into force on the 25th of May 2018. 

GDPR stands for General Data Protection Regulations and is a new piece of legislation that will supersede the Data Protection Act. It will not only apply to the UK and EU; it covers anywhere in the world in which data about EU citizens is processed.

The GDPR is similar to the Data Protection Act (DPA) 1998 (which the practice already complies with), but strengthens many of the DPA’s principles. The main changes are:
• Practices must comply with subject access requests
• Where we need your consent to process data, this consent must be freely given, specific,
informed and unambiguous
• There are new, special protections for patient data
• The Information Commissioner’s Office must be notified within 72 hours of a data breach
• Higher fines for data breaches – up to 20 million euros

What is ‘patient data’?
Patient data is information that relates to a single person, such as his/her diagnosis, name, age, earlier medical history etc.

What is consent?
Consent is permission from a patient – an individual’s consent is defined as “any freely given specific and informed indication of his wishes by which the data subject signifies his agreement to personal data relating to him being processed.”
The changes in GDPR mean that we must get explicit permission from patients when using their data. This is to protect your right to privacy, and we may ask you to provide consent to do certain things, like contact you or record certain information about you for your clinical records. Individuals also have the right to withdraw their consent at any time