APPOINTMENTS

Appointments may be on the phone, via video link or face to face – staff will advise you when booking

Telephone Appointments and Video Calls – please ensure you are able to take the call on the day of your appointment if you don’t answer you will have to request another appointment.

Face 2 Face Appointments – when you are invited for clinical appointment ,we are committed to keeping everyone safe – please always wear a mask when attending at the surgery and follow guidance from the staff at all times

 

How to Book an Appointment

telephone

If no access to internet or incapable of using the internet

w

online

The main route of appointment booking via eConsult or Patient Access

Face to face

If no access to internet & telephone or incapable of using either

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Patient Access

Pre-bookable appointment bookings are currently suspended due to pandemic, however all other services are currently active.

eConsult

Visit your Registered site website. Fill in the eConsult and one of our health care professionals will be in touch with you within 48 hours

What is econsult

eConsult lets you patients consult with their own NHS GP online by completing a quick form that is sent and reviewed by the practice. We can also direct the patient to self-help, pharmacy advice and local self-referral services. eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors
and GP practice online, for free, from anywhere.

FAQs

What if I have an emergency?

Then eConsult will direct you to call either, 999 NHS 111, Urgent Care Centre or the Practice

I don’t have access to the internet, can I still call my practice?

Of course, we understand that not everyone will be able to use eConsult, so please call if you need appointments or advice

Can I go to a Pharmacy to ask about medications they sell or do I have to use eConsult?

Pharmacists are really knowledgeable about common illnesses and the treatments available over the counter, please do not hesitate to ask for advice at your local pharmacy