Healthcare Professionals Support

Please note that this contact information is for Healthcare Professionals only, patient enquiries cannot be dealt with via this email or telephone number; please contact your registered Medicus Site.

Medicus wants to provide the best and safest possible care for our patients; we want to improve the communication with healthcare professionals (HCP) in London.  Building stronger and quicker links with our colleagues in primary, secondary care and London Ambulance Service who are caring for our patients.

Here you will find information about our locations, quick access for answers to queries or advice for any of our patients that you are supporting.

If you know which site you need to contact, please visit our locations page and select the site, all contact details will be listed, phone number, email and address.

If all you know is they are a Medicus Patient or its important you get through to us quickly, here’s what to do:

This line is operational 8am – 4pm Mon-Fri.  


0203 813 1440

Please make a note of this number. This number is available between 8am to 4pm (Mon-Fri).

(Medicus Healthcare Profressionals Helpline)

For Healthcare Professionals only


This mailbox is checked every 4 hours during working hours Mon-Fri, and should be used if you are sending PID (Patient Identifiable Data)