Please allow 2 working days for Repeat Medication Requests – we are unable to take orders on the phone.
Patients on repeat medication will be asked to see a doctor, pharmacist or practice nurse to review these regular medications . Some medications require more careful and frequent monitoring or a blood test. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
We use Electronic Prescription Service (EPS) which means you can arrange for your repeat medications to be sent to any pharmacy you choose, (including home delivery services). This could be a local service near your home, or a pharmacy near your place of work, etc.
Patients on long-term medication can order repeat prescriptions in the following ways, in each case please ensure you provide your First & Last Name and Date of Birth and the names of the medications you require:
In person – you can drop your tear-off repeat slip off at reception, or complete a request form, or a hand written note with the required items clearly marked.
By post – send us your slip or letter, confirming your nominated Pharmacy
By Email – please see your registered site information page for email address
Online Via PATCHS – Repeat prescriptions can also be requested via PATCHs, fill in the details of your medication, your surgery will then deal with the request.
Online – please register for ‘Patient Access’ or use the NHS App which gives you access to, requesting repeat medication, viewing allergies, medications, immunisations, and test results after review by your Doctor.
Via Nominated Pharmacy – to request your regular repeat medications on your behalf.
Answers to your questions:
Q – I am going away, can I order extra medication?
A- Advise your doctor and they will make arrangements to ensure you don’t run out, GPs follow guidelines for issuing medication, this is for patient safety and to ensure the correct monitoring takes place, the maximum issue is three months and will depend on the type medication you are taking.
Q- What do I do if I lose my medication?
A – Advise your surgery or Pharmacy and they will help you
Important Points to Remember:-
•Keep all tablets and medicines away from children
•Do not share or give your medication to anyone else
•If you have not requested a medication for over 6 months, please book an appointment to review
•If you have any concerns or feel unwell after being prescribed new medication – call the surgery and ask to talk to a doctor or pharmacist
•If you no-longer need a medication ask for it to be removed from your repeat prescription
•Take any old or unused medication to the pharmacy and they will dispose of it for you
•Pharmacists are very knowledge about medication, do not be afraid to ask them for advice when you are collecting your prescription, for example if you need to know if you can take Paracetamol while taking medication prescribed by your doctor – they can also help with minor aliments like bites, sore throats, coughs and colds.
•If you have been issued a new medication either from hospital or from your GP practice do not presume this will automatically be placed into repeat prescription. Please contact your doctor or clinical pharmacist to ensure you don’t run out of this new medication if you need it on a regular basis.